Managing Uncertainty in a Volatile, Complex and Ambiguous World

Many people I have met prefer stability, certainty, simplicity and clarity to uncertainty and continuous change. They are discovering that the things we can be certain of are:
  • Continuous change and impermanence - nothing lasts forever, everything is subject to change. 
  • Uncertainty - with few exceptions, you can not know how things will turn out.
  • Disappointments - some things will not satisfy our expectations and desires.
  • Instability - What seems to be solid and permanent is really a momentary point in the ongoing process of change. Everything is fluid.
We live in a dynamic process characterized by VUCA - Volatility, Uncertainty, Complexity and Ambiguity. 
Volatility is the speed and direction of change.
Uncertainty is about the degree to which outcomes can be predicted and issues and events understood. 
Complexity is the result of the number and nature of interacting forces and their effects on one another. 
Ambiguity represents the fuzziness of understanding.